Award winning real-user monitoring.
In late 2011, while I was VP of Products for SOASTA, we decided to expand our portfolio into the application performance management (APM) space.
SOASTA Founder and Executive Chairman Ken Gardner needed designs and a prototype for a WebGL globe visualization which was meant to be (and ultimately became) the centerpiece dashboard in mPulse. I did the early 3D renders of that globe, and worked with fantastic designer and friend Kendall Cosby to create the first WebGL prototype of it. That prototype convinced the board of directors to fund the acquisition of LogNormal and development began on the mPulse product.
Passing the PM Torch
Transitioning to product design to build two new products.
During this rapid growth period I transitioned from product management to product design since we were planning to build two entirely new products – the Digital Operations Center, and the Data Science Workbench products. In 2013 we hired the wonderful Connie Quach to take over my PM team as I switched over to leading product design. We needed a really world class PM leader and Connie was definitely the perfect person for the job. We would later go on to found conDati together in 2017 after the Akamai acquisition.
My contributions to this product:
Role: Vice President – Product Management (2011-2013)
- Defined requirements, created 2D/3D designs, and led implementation of the first real-time version of the globe
- Our team was granted a patent for work on this core and differentiating feature
- Led much of the interaction design and implementation of new features across the product in the first year after launch. Our team included the very talented Wilson Stockman and Chris Thomas – who have done visual effects work on films such as Avatar, Iron Man 3, Harry Potter, and The Dark Knight
- Hired a great PM team to run the mPulse product successfully, which included well-known APM expert and all-around fantastic guy Cliff Crocker
Role: Vice President, Principal Product Designer (2013-2017)
- mPulse voted best-in-show at the O’Reilly Velocity Conference in 2013 immediately after launching the product
- Designed features that drove mPulse’s customer base from 0 to >150 enterprise customers and from $0 to $10m in ARR in under 4 years
- mPulse, along with Data Science Workbench, were the driving forces behind Akamai acquiring SOASTA in April of 2017 for $200m